The challenge
Progeny Wealth needed to do more with data in order to streamline their business processes, while also giving their clients great service. With Covid-19, Andrew Pereira, managing director of Progeny Wealth, truly believes it will change the way financial advice will be delivered in the future. Key to this is technology, with clean data paramount to fuel client reports and a client portal to deliver this securely and efficiently to clients.
The solution
One of the main reasons they utilised the power of Fastrak, was to enable them to produce client reports in a much more efficient way, using live data that was correct, directly from the platforms. In addition, they were able to deliver valuations without the need to print and instead sent via a secure client portal. They can now deliver client reports and any other documentation, including anything requiring a client to sign, to do so electronically via the portal.
“One of the main reasons we engaged with Fastrak originally was to enable us to produce reports in a much more efficient way, using live data that was correct, directly from the platforms.”
Andrew Pereira, managing director, Progeny Wealth.
The impact
Fastrak has enabled their back-office to generate reports efficiently, using clean data and post via the client portal in a matter of minutes. Historically, this would have taken them hours and would have been more human intervention.